Fonts
General Info Vectorworks currently supports all TrueType and most OpenType fonts. Older PostScript, Raster, and PS based OpenType fonts may work but are not directly supported. Using older imaging technologies i.e. turning off Quartz or GDI+ may provide better results when drawing these leg ...
64 bit Hardware
We recommended against 64-bit operating systems prior to VectorWorks 2008, but as of 2008 significant improvements have been made. However, since 64-bit drivers are less widespread than 32 bit drivers (for hardware such as video cards) there is a higher likelihood of problems with these drivers ...
BIM
For information regarding Building Information Modeling, ( BIM ) please visit the following page: http://www.vectorworks.net/bim/
File Formats
Each version of Vectorworks has its own file version. (i.e. any file made in 2008 will have a flag that shows this when attempting to open the file in another version of Vectorworks.) The previous extension for these files was .MCD, As of Vectorworks 2008, the new file extension is .VWX. Some ol ...
How to reach Technical Support
To generate an email request for Technical support, please visit this page: http://www.nemetschek.net/support/help.php
Upgrading to Professional from an Evaluation License
During the 30-day Evaluation period, you may at any time decide to purchase Vectorworks. Upon doing this, you will be sent a new serial number, it will look similar to this: E5XUSS-XXXXXX-XXXXXX-G01ABC To enter this new serial number in your already installed copy of Vectorworks, go to Tools & ...
VWEVAL Activation
Users that have used the 30-day temporary serial number (VWEVAL-xxxx-xxxx-xxxx-xxxx) may experience an issue when the 30 days has elapsed where they are asked to reactivate their license of Vectorworks, but when they click "Activate" they are told their serial number is invalid. To correct this ...
Side By Side Error - Windows
On Windows XP, Windows Vista and occasionally Windows 7, the following error may occur when attempting to launch Vectorworks: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail" The cause of this pro ...
Downloading and Updating
To install any of the updates the user MUST be connected to the internet. There is no way around this, and an internet connection is listed on the Installation Requirements. Firewalls: These URLs should be added to any FireWalls safe lists: installer.nemetschek.net (207.10.60.76) download2.nemet ...
Plant Database Displays No Text
Some users on OSX 10.6 may have encountered a blank Plant Database in Vectorworks: This issue is caused by older versions of fonts in Font Book, usually duplicates of newer fonts, remaining after an OS update. (10.4 to 10.6 and/or 10.5 to 10.6) If you go to Applications > Font Book, you will ...
Error: There was a problem with the LayerNameStds worksheet
Some users may encounter this error message when trying to access the Model Setup command located in Document Settings. To resolve this issue, add the file VA Setup Data-Imperial as a favorite in the Resource Browser. This file is located at Vectorworks 2010 > Plug-ins > Common > Data. ...
Why isn't my Help file working?
VectorWorks Help Files The VectorWorks help files are written in web technologies and must be viewed in a web browser. You do not need to be connected to the Internet to view these files, they are stored locally on your computer. Web Browser Bugs Apple's Safari web browser and AOL's AOL Ex ...
Troubleshooting Dongles
Network Dongle Single-user Dongle Dongle not found/Dongle does not light up More often than not, the solution to both of these problems is to either reinstall or update your Dongle Drivers. You can update your dongle driver via this website: http://www.aladdin.com 1) On this p ...
Repeated "Personalize your copy" message on Mac OSX
Some Mac OSX users (Primarily users that upgraded their operating system from 10.5.8 to 10.6.x) may see this message repeatedly when launching Vectorworks even after entering it initially after installation: If you have indeed already entered both a name and company, this is how to correct thi ...
Handling .ZIP Files (Windows)
The ZIP file format is a data compression and archive format. A ZIP file contains one or more files that have been compressed to reduce file size, or stored as-is. On some versions of Windows, the built in decompression utility cannot handle ZIP files larger than 3.8GB. To unzip a file larger th ...
Vectorworks Operating System Compatibility List 11-23-2009
Windows: 2010 SP2 2009 SP5 2008 SP3 12.5.3 11.5.1 Windows 7 Windows 7 x64 Windows Vista SP2 Windows Vista SP2 x64 Windows XP SP3 Windows XP SP3 x64 Windows 2000 Mac: 2010 SP2 2009 SP5 2008 SP3 12. ...
Vectorworks Release History
Release history Version Platforms Release Year Key Features MiniCad 1 Mac 1985 3D editor, hidden-surface rendering, 27 geometric primitives, perspective views, bitmap render editing environment MiniCad 2 Mac 1986 2D editor, 15 layers, PICT support, unlimited zoom, multi-page support, tex ...
Disk Utility
For general Mac troubleshooting, there is a tool in OSX called “Disk Utility” which can be used for make images of or burning images to removable media, verify suspected corrupted installer images, and verifying the permissions of various files. Disk Utility can be found under HD:Ap ...
Replacing Corrupt Workspaces
Symptoms of a corrupt workspace: 1) Issues only occurring in one specific workspace, but not occurring in others. 2) Issues with specific tools that are not corrected by resetting the tool itself. 3) If Vectorworks crashes at the precise moment the toolsets should be loading. 4) If a QuickTime ...
Vectorworks Serial Numbers
Serial Number Overview The first 6 characters identify what versions and type of license it is. A4XUSS - In this set of characters, the A denotes an "A" series license, the "3" denotes that this is the 13th incarnation of MiniCAD/Vectorworks, the "X" indicates that it could be installed on Win ...