Standard User Accounts - Vectorworks not launching / Not retaining license information

If users logging into a machine with an Administrator or Power User account are able to run Vectorworks, but users logging in as Restricted or Standard users cannot, the following steps can often resolve this easily:

Mac

These items will need their permissions set on the OSX operating system in order for a Standard user to be able to run Vectorworks without having to re-enter the serial number each time:

The first is the HD: Library: Preferences: net.nemetschek.vectorworks.2012.plist file.

Control-click or rightclick on this file, and choose "Get Info", at the bottom of the Info window, click the lock to make changes, then make sure that all of the listed users have their permissions set to "Read & Write"

The same permissions should be set for the HD: Users: (User Folder): Library: Application Support: Vectorworks folder as well.

Windows

Open the Registry editor:

Windows XP: Start > Run and type "Regedit" into the box, then press Enter.

Windows Vista / Windows 7: Start, then type "regedit" into the Search bar:

Then on all versions of Windows:

Click on the (+) or (

) symbol to expand HKEY_LOCAL_MACHINE > (+) or (

) SOFTWARE and then right click on the" Nemetschek" folder and choose "Permissions…"

Make sure that all the listed groups are given Full Control of this folder and subfolders.

Once those are set, go to:

XP: C:/Documents and Settings/(User Folder)/Application Data/

Vista/7: C:/Users/(User Folder)/AppData/Roaming/

...and right click on the "Nemetschek" folder, choose Properties. under the Security tab, make sure all groups are set to "Full Control" as well.

Note: if you are unable to see the Application Data or AppData folders, go to Tools > Folder Options, and make sure "Show Hidden Files" is selected under the View tab.