Users that have used the 30-day temporary serial number (VWEVAL-xxxx-xxxx-xxxx-xxxx) or an may experience an issue where they are asked to reactivate their license of Vectorworks, but when they click "Activate" they are told their serial number is invalid or expired.
To correct this issue, you will require your full Vectorworks license key to replace the VWEVAL token and you will need to follow the instructions below:
Windows:
Go to the Start Menu and either in the Run bar or the Start Search bar type: "regedit"
Windows XP:
Windows Vista / Windows 7:
Expand HKEY_CURRENT_USER > Software > Nemetschek, right click on the "Vectorworks 1X" folder and choose "Delete"
Empty the Recycle Bin and relaunch Vectorworks. You should now be able to enter the new license key.
Mac: NOTE: On Mac OSX 10.7, the Library folder for your User account is hidden. The easiest way to display it is to open Finder, then hold down the alt/option key on your keyboard while clicking "Go" from the menu bar, then selecting "Library"
Go to HD:Users:(Your User Folder):Library:Preferences, place the "net.nemetschek.vectorworks.license.201X.plist" and the "net.nemetschek.vectorworks.201X.plist" files in the trash.
Do the same for HD:Library:Preferences: "net.nemetschek.vectorworks.201X.plist"
Empty the trash, then relaunch Vectorworks. You should now be able to enter the new license key.