Maximum Activations
In the event of a hardware failure or new hardware purchase it is desired to move an installation from one machine to another, this may be done by installing and activating the software on the new computer. Once the new installation is up and running, the previous installation of Vectorworks 2012 should be uninstalled. For instructions to uninstall Vectorworks 2012, please click here.Once Vectorworks is completely uninstalled the old activation will become available again after a period of 3 months.When running Vectorworks on a shared workstation with multiple user accounts, be sure that the same serial number is entered for each user account on the workstation. Activations are linked to hardware not users. Using different serial numbers for each user will result in an unneeded use of activation.
If the Maximum Activation error message is displayed when attempting to activate the license on the new computer, it means that the Vectorworks license has been activated on too many machines. In this case, please contact your local distributor for further assistance. If you are outside the US, please visit our international map to find your local distributor. If you are located in the United States, please contact us at Tech@vectorworks.net.When you contact us, please include the following information:
• A screen shot of your error message. (Click here for instructions to create a screen shot.)
• The reason you are installing Vectorworks on a third computer.
• Your current serial number.
If the extension request is valid we will have an additional activation within 48 hours of your request.
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